{Surugadoh}FAQ

Ｑ1：Are there method of confirming actual commodity pictures?

A1：The picture of "Shunga sample {Free of charge}" and
the picture of the commodity are almost the same sizes.

Please confirm "Shunga sample {Free of charge}".

(The size is different in each picture.
Please acknowledge it. )

Ｑ2：How many is the amount of the purchase commodity?

Ａ2："amount of the picture of the commodity"
and "entire capacity" are displayed
at the right of the brand name.

Please reference them when purchase commodity.


Ｑ3："mail form" and "order form" can not send
to 【 Surugadoh 】.

Ａ3：When the transmission doesn't go well.

Please try again after time.
Or click direct mail address in under the "E-mail" page,
write "comment" and after transmit it.

Ｑ4："【 Surugadoh 】Content of purchase"
mail is unconfirmed.

Ａ4：The cause seems as follows.

* Mis-answer of E-mail.
* Loss due to communication accident.

Please execute the following if mail is unconfirmed even
if it waits for a few minutes.

* orders again.
* informs from "E-mail" link on the commodity page.


Ｑ5：It is not possible to download.


Ａ5：It is not possible to download according
to customer's communication
environment or download at long time.

First of all, please confirm
"Can you safely download it?" by using
"Shunga sample {Free of charge}"
without fail before purchase.

After it remits, cannot cancellation
and the commodity price repayment.
Please buy it after it confirms the operation.

Ｑ6：Please send the commodity with CD.

Ａ6：Basically, CD commodity send to Japan only.

When you hope for the CD sending out to foreign countries,
please inquire from the order form remarks column.

* The delivery fee is separately claimed when living
in the region that can be delivered.

Ｑ7：May I download the 【 Surugadoh 】 image?

Ａ7：【 Surugadoh 】headquarters prohibit
"Reproduction", "Reprint",　and "Sales", etc.
in all the data such as
"Image", "HTML" that this site includes.

When 【 Surugadoh 】 headquarters doesn't permit,
the above-mentioned violates the Copyright Law.

Ｑ8：Can I sell it?

Ａ8：It is possible to sell it under the permission
of the 【 Surugadoh 】headquarters.

Please inquire of detail from commodity page "E-mail" link.


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